FAQS About Our Embroidery Services

If you have an image that you want embroidered, email or bring it into the shop. We’ll let you know if it will work for embroidery. If not, we’ll make suggestion on what to edit.

Graphic files tell a screen what to display. An embroidery machine needs something different - a stitch file that tells the needle where to go, in what order, with which thread. Digitizing is how your logo gets translated into that. If you bring an embroidery file that wasn't digitized by us we'll run it, but we can't guarantee the result.

Either way. We have some of the newest styles made just for embroidery embellishment. You may also bring us your own garments.

Often, yes. Rush jobs are more common than you'd think and we're set up for them. Call us at (818) 386-9626 so we can check the schedule before you come in. Rush fees may apply.

Embroidery is custom work and we need to see what you need done before quoting. Email us your project and we’ll return with a quote. If we need clarification, or if you need clarification, we’re just a phone call away.

Only with permission. We don't embroider copyrighted or trademarked artwork unless you can show you're authorized to use it - that protects you as much as it protects us. Your own artwork, or anything you hold the rights to, is no problem at all.

No problem. BUT, try writing the same size letters with a felt pen on a paper towel. Thread can only embroider so small, and some fabrics accentuate the look. We suggest a minimum font size of .25” height. Much smaller is a challenge.

Yes. Mr. Stitch customizes hats and caps with embroidery for names, logos, team designs, business branding and one-off personal projects.

We can often complete custom embroidery orders quickly, including urgent jobs when production time is available. Turnaround depends on the garment, design complexity, digitizing needs and order size. Rush service may be available, and rush fees may apply.

Our hoops max out at 17”, so we can embroider a bit smaller than that. This is a size for very large jacket back embroidery and framed artwork. We can go larger on non-contiguous patterns. Call or email us for more info.

We accept both large and small orders. Even if you need just a cap embroidered, or a name on a shirt, we’d love to work with you.

After placing your order, any cancellation will incur a minimum 20% cancellation charge. Merchandise that is currently in production cannot be canceled.